OGVG Privacy Policy

The Ontario Greenhouse Vegetable Grower’s Privacy Policy

At the Ontario Greenhouse Vegetable Growers (OGVG), we are dedicated to protecting your privacy and safeguarding your personal, business, and confidential information. In fact, it is one of our highest priorities and remains the cornerstone of our commitment to you. However you choose to provide information to us, we use vigorous security safeguards and adhere to Ten Privacy Principles to ensure your personal and confidential information is protected.

Principle 1 – Accountability

The OGVG is responsible for maintaining and protecting Member’s information under its control. In fulfilling this mandate, the OGVG must designate an individual who is accountable for compliance with this Privacy Policy. The individual responsible for compliance with this Privacy Policy at the OGVG will be the Compliance Coordinator.

Principle 2 Identifying

The purposes for which Member’s information is collected must be identified before or at the time the information is collected.

Principle 3 Consent

The knowledge and consent of the Member is required for the collection, use or disclosure of Member’s information, except where required or permitted by law.

Principle 4 Limiting Collection

The Member’s information collected must be limited to those details necessary for the purposes identified by the OGVG. Information must be collected by fair and lawful means.

Principle 5 Limiting Use, Disclosure and Retention

Membership information may only be used or disclosed for the purpose for which it was collected unless the Member has otherwise consented, or when it is required or permitted by law. Member’s information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Principle 6 Accuracy

Member’s information must be maintained in an accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Principle 7 Safeguarding Member’s Information

Member’s information must be protected by security safeguards that are appropriate to the sensitivity of the information.

Principle 8 Openness

The OGVG shall make readily available to Members, specific information about its policies and practices relating to the management of personal & private information.

Principle 9 – Member’s Access

Upon written request, Members shall be informed of the existence, use and disclosure of their information, and be given access to it. Members may verify the accuracy and completeness of their information, and have it amended, if appropriate.

Principle 10 Handling Member’s Complaints and Suggestions

Members may direct any questions or enquiries with respect to the privacy principles outlined above or about the OGVG privacy practices by contacting the designated person accountable for privacy at the OGVG.

Collection and Use of Member’s Information

Collecting Member’s information: The OGVG may from time to time collect Member’s information such as: information about the identity of the Member (for example, name, contacts, owner’s information, address, phone number, date of birth, etc.); information relating to the production or marketing of greenhouse vegetables including the completing and filing of returns as the OGVG determines; and information pertaining to sales reporting, net pay reporting, costs of production, sales rebates and any additional information associated to the producing or marketing greenhouse vegetables. The OGVG may collect this information during the course of its relationship with the Member. The OGVG may obtain this information from a variety of sources, including from the Member, from service arrangements the Member makes with or through the OGVG (third party reporting), from businesses and other producers, packers and/or marketers the Member provides to the OGVG.

The Member acknowledges receipt of notice that from time to time reports about the Member may be obtained by the OGVG from third parties.

Using Member’s information: The OGVG may make this information available to its employees, agents and service providers, who are required to maintain the confidentiality of this information. With the Member’s specific consent, the OGVG may use this information for the following purposes: to verify the Member’s identity and conduct investigations; to open and operate the Member’s accounts and provide the Member with membership benefits that the Member may request; to determine the Member’s eligibility for rebates and programs offered by the OGVG; to help the OGVG better manage its operation and the Member’s relationship with the OGVG; and to publish necessary information on a restricted access basis to support reporting initiatives, information associated with the producing or marketing greenhouse vegetables and/or any other requirement as outlined in the OGVG Regulations.

The Member’s right to access Member information: The Member may obtain access to the information the OGVG holds about the Member at any time and review its content and accuracy, and have it amended as appropriate. To request access to such information, to ask questions about the OGVG’s privacy policies or to request that the information not be used for any or all of the purposes outlined in Using Member’s Information, the Member may do so now or at any time in the future by contacting the OGVG at 1-800-265-6926. The Member may obtain more information about the OGVG’s privacy policies by calling the toll free number shown above or by visiting the OGVG’s web site at www.ontariogreenhouse.com.